Sephora Beauty Insider VIB Rouge loyalty program

Sephora Beauty Insider VIB Rouge

Uncover everything you need to know about the Sephora Beauty Insider Rewards Program including VIB sales, VIB Rouge status, birthday gifts, perks and more.

When it comes to makeup and beauty products, Sephora is one of the leading businesses not just in Canada, but worldwide. They carry hundreds of brands and thousands of products catering to every whim or need you may have. From mascara to eye cream, hair tools to face masks, perfume and more, Sephora really does seem to have it all.

On top of being a popular store, Sephora also has one of the best-known loyalty programs in the retail industry: The Beauty Insider Program. It’s great that they have this program for loyal customers, but is it any good? Read my Sephora loyalty program review now to find out.

What is Sephora’s Beauty Insider program?

So, what exactly is Sephora’s Beauty Insider Program and how does it work?

Like other loyalty programs, Sephora’s Beauty Insider program allows you to collect points when you shop that can then be redeemed towards your purchases or at the Rewards Bazaar. Members will also receive birthday gifts during their birthday month.

There are three tiers of membership depending on your annual spending. The tiers are Insider, VIB, and Rouge.

Insider

This is the most basic tier of Sephora’s Beauty Insider program. There is no minimum annual spend required but you still get access to perks and benefits.

-1 point for every $1 spent

-3 choices for your birthday gift (choose 1)

-Free shipping with a $50 minimum purchase

-10% off seasonal savings

-Earn 2 X the points during point multiplier events

-Access to the Rewards Bazaar: trial size products and experiences

VIB

Members will get VIB status when they spend $350 within a calendar year. This level includes a higher earn rate for points and more perks.

-1 point for every $1 spent

-4 choices for your birthday gift (choose 1)

-Free shipping with a $35 minimum purchase

-15% off seasonal savings

-Earn 3 X the points during point multiplier events

-Exclusive gifts

-Access to the Rewards Bazaar: trial-size products, experiences, and full-size products

Rouge

Rouge is the highest tier of the Sephora Loyalty program. You can achieve this status when you spend $1,000 per calendar year. Accordingly, it has the best perks and earn rate.

-1 point for every $1 spent

-4 choices for your birthday gift (choose 1)

-Free shipping

-20% off seasonal savings

-Earn 4 X the points during point multiplier events

-Early access to new products

-Exclusive gifts

-Exclusive events

-Access to the Rewards Bazaar: trail-size products, experiences, full-size products

-$100 reward (for 2,500 points) to be redeemed in-store or online.

Additionally, all Beauty Insiders can take advantage of point multiplier events, points for discounts events, sweepstakes, and experiences such as meet and greets and trips.

FAQs

What are Rewards?

Rewards are typically deluxe product samples, product bundles or experiences that can be redeemed in exchange for the corresponding number of accrued points from your Beauty Bank. Rewards between 50-749 points and all can be redeemed with a purchase of merchandise from Sephora online or in store. Rewards valued from 750 points to 100,000 points offered online do not require a merchandise purchase and are provided with free standard shipping. VIB and Rouge members also have access to exclusive Rewards such as full-size products, and Rouge members have access to a Rouge Reward valued at $100.

How do I redeem Rewards?

Once you have logged into your online Beauty Insider account, you will be able to add a Reward to your online basket from the Rewards Bazaar, or during the checkout process. When shopping in-store, you will see the Rewards Bazaar at the registers when you check out.

Can I return Rewards?

Unfortunately, Rewards may not be returned or exchanged for points or cash, for another product, gift card, or e-gift certificate.

Will I earn points when redeeming my Rouge Reward?

You will not earn points on the $100 value of the Rouge Reward but you will earn points on any incremental dollars spent on merchandise in the transaction.

Are there any limitations to the number of Rewards that I can redeem?

Due to limited quantities, you can only redeem one unit of any particular Reward from the Rewards Bazaar in a given redemption transaction. In addition, you may not redeem more than 10 of the same type of Reward SKU per year.

What is a Rouge Reward and who can use one?

A Rouge Reward is a non-transferable $100 reward available to Rouge members in exchange for redemption of 2,500 Beauty Insider points, while supplies last. A $100 Rouge Reward then can be used online or in store for the purchase of merchandise only. Please note that the Rouge Reward can only be redeemed in the country where the Rouge Reward was purchased. Merchandise does not include e-gift cards, gift cards, a FLASH Shipping subscription, a Play! Subscription, taxes or shipping. Employees of Sephora, Sephora inside JCPenney, and JCPenney are not eligible to redeem points for Rouge Rewards. Rouge Rewards expire 90 days from the date of the confirmation email containing the link to generate the Rouge Rewards code.

How quickly will I receive and be able to use my Rouge Reward after I redeem points for it?

After you redeem points for a Rouge Reward in the Rewards Bazaar, you will receive a confirmation email within 24 hours that will provide a link to generate a code and instructions on how to use the code to purchase merchandise. The code, once received via the link, is immediately available for use. If you have not received your confirmation email within 48 hours, please contact Customer Service at customerservice@sephora.com or by phone at 1-877-SEPHORA. The code can be viewed multiple times from the same confirmation email, but the code will expire after 90 days from the date of the email.

Can I give my Rouge Reward code to someone else?

A Rouge Reward is not transferable and may not be sold, transferred or assigned to anyone else. Attempts to transfer the code may invalidate the Rouge Reward. You can always use your Rouge Reward to purchase merchandise as a gift for someone else.

Can I use my Rouge Reward in conjunction with promotional discounts?

A Rouge Reward cannot be used in conjunction with any promotional discounts.

Does my Rouge Reward Expire?

Yes. The Rouge Reward code expires 90 days after the date of the confirmation email containing the link used to generate the code. If the $100 value is not used during this period it will be forfeited.

How can I redeem my Birthday Gift?

All Beauty Insider members are eligible to redeem one Birthday Gift per year during the month of their birthday. To see the different Birthday Gift options for your Beauty Insider status, please visit the Beauty Insider benefits page. To redeem in Sephora or Sephora inside JCPenney stores, provide a Cast Member with your registered Beauty Insider email address. No purchase is necessary when redeeming your gift in store. To redeem online, a merchandise purchase is required and the gift will be available at checkout. Merchandise does not include e-gift cards, gift cards, a FLASH Shipping subscription, a Play! Subscription, taxes or shipping. Offer not valid on jcpenney.com. If it is your birthday month and you are having problems redeeming your gift online, please email customerservice@sephora.com or call 1-877-SEPHORA (1-877-737-4672). Substitutions may occur. Valid while supplies last. This offer is subject to change, alteration, or termination by Sephora at its sole discretion at any time.

What are Beauty Insider Store Events?

Beauty Insider members may receive invitations to Insider, VIB or Rouge only events. Because space is limited at these events, prior registration is required. Please follow the instructions in your invitation email to register for the event. If an event books to capacity, a waitlist will be created and clients will be notified of any open availability.

Do Points expire?

We encourage you to redeem your points often, so that you get to experience the full benefits of the Beauty Insider program including product, gifts, experiences and events. All unredeemed points expire when you have not engaged in point activity associated with your Beauty Bank (through purchase or redemption for Rewards or Birthday Gift) for 12 months or more. If you have questions regarding the date of your last point activity or your last purchase, you may email customerservice@sephora.com or call 1-877-SEPHORA (1-877-737-4672) for more information. In addition, points will automatically expire if your Membership is revoked or otherwise cancelled.

You can also take a look at the Sephora Sales Calendar here or check the latest offers at Sephora.